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ChatGPT Powers NICE Platform, Gainsight and Productboard Announce Partnership, More News
CMSWire.com - All News 27 Jan 2023 | 16:05NICE Systems debuts CX platform powered by OpenAI's ChatGPT, Gainsight and Productboard partner up, VIQ-ASR is released, more CX news.Continue reading...
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How Technology and Self-Efficiency Improves the Customer Experience
CMSWire.com - All News 27 Jan 2023 | 15:49Here’s how modern technology can solve common CX frustrations and create a better result for both brands and customers.Continue reading...
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Customer Experience Metrics Aren't Enough: Storytelling Is Your Superpower
CMSWire.com - All News 27 Jan 2023 | 13:48Strong customer experience leads to business growth, but it’s up to CX leaders to tell the right story.Continue reading...
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Looking Ahead: Top 5 Resolutions for Your 2023 Customer Advisory Board
CMSWire.com - All News 27 Jan 2023 | 13:00Want to elevate your customer advisory board program in 2023? Avoid these common mistakes.Continue reading...
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Fix Broken Customer Journeys: 5 Solutions to CX Silo Issues
CMSWire.com - All News 27 Jan 2023 | 12:33If one step in the customer journey is frustrating, this perception can ruin the overall experience.Continue reading...